I’m having trouble using my True Link card. What do I do?

For any problems with the True Link platform or card, you can contact their customer service at 1-800-299-7646 or send an email to support@truelinkfinancial.com. The support team is fully staffed Monday - Friday 7AM - 5PM PT. True Link also has a smaller staff on the weekends that returns voicemails and emails during business hours. If at any time you try to reach True Link and are not able to, you can leave a voicemail or send an email, and True Link will return your message in a timely manner.