Are groups eligible to receive grants through the distributed fundraising program?

In some instances, Indivisible national is able to accept grants on behalf of groups participating in the distributed fundraising program. Some of the questions that we look at when determining if this is possible include:

  • Is the grantor offering funds to a 501(c)(3) or 501(c)(4) organization?

  • Does the grant adhere to our fundraising philosophy?

  • Do the funds restrict our strategic goals or our theory of change?

  • Are there any financial or narrative reporting requirements?

If you have any questions or are being considered for a grant opportunity, please reach out to fundraising@indivisible.org. We will do our best to work with you and the grantor, but please keep in mind that the vetting process can take up to a few weeks and in many cases we will not be able accept the funds.

Will Indivisible provide a reimbursement if we are unable to use our debit card to make a payment?

The preferred method for reimbursements is to connect your True Link debit card to the mobile payment app Venmo. Instructions and guidance to do so can be found here.

Please note: Direct reimbursements should only be viewed as a last resort, and Indivisible will only make these in rare cases after every other avenue has been exhausted. Treasurers that are found to abuse the reimbursements policy -- by intentionally paying through methods other than their True Link debit card (or encouraging others to do so), knowing that they have not successfully been able to link their debit card to a Venmo account and can request a direct reimbursement -- will not be eligible for future reimbursements.

Before a reimbursement from Indivisible is considered, groups should attempt to connect their card to make the reimbursement themselves. If they are unable to do so, they should reach out to fundraising@indivisible.org to troubleshoot. Only after troubleshooting with the distributed fundraising associate and determining that it is not possible to provide their own reimbursement will a reimbursement from Indivisible be considered.

Additionally, the following guidelines must be met:

  • Only treasurers with a signed fundraising agreement with Indivisible are eligible for reimbursements (we cannot provide reimbursements for other group members).

  • Only expenses that are permitted through the distributed fundraising program are eligible for reimbursements.

  • The funds requested to be reimbursed must be available on the group’s True Link debit card at the time of the request.

  • Treasurers need to fill out the reimbursement request form here.

    • The minimum amount for a reimbursement is $100. Multiple charges can be included with the reimbursement request form to meet this minimum.

    • Itemized receipts must be included along with the reimbursement request form.

  • Reimbursements will run once a month. Reimbursement request forms submitted by the 5th of the month will be reimbursed by the end of that month.

For recurring monthly expenses, Indivisible will also consider paying direct invoices from vendors to cover multiple months. For an invoice to be considered, the guidelines outlined above -- troubleshooting with the distributed fundraising associate first, as well as numbers 1 through 3 -- must also be met. Invoices will be handled on a case-by-case basis and must adhere to Indivisible's own finance policies and procedures. For more information on paying for invoices through this program, please reach out to fundraising@indivisible.org.

How can we reimburse group members for purchases?

In the event that you are unable to use your True Link card to make purchases for your group, you are permitted to link your card to the mobile payment app Venmo to make reimbursements.

If you wish to reimburse yourself or other group members this way, you are required to submit itemized receipts along with your monthly report. Please remember that as your group’s treasurer, you are solely responsible for ensuring that all expenses fall within our spending guidelines, which can be found here. If you have any questions about permitted expenses, please reach out to fundraising@indivisible.org prior to making the reimbursement.

Creating a Venmo account

  • Download the Venmo app on your mobile device: iOS & Android (Venmo does not have a Windows app)

  • Open the Venmo app

  • Choose your sign up method and create a secure password (between 8 and 32 characters long)

  • Verify your phone number and email address

  • Add and verify your True Link card. If you are not able to add your True Link card right away, try adding another bank account first, and then adding your True Link card using the instructions below.

Linking your True Link Card to Venmo

  • Open the Venmo App on your phone

  • Tap the "☰" icon in the upper left hand corner of the app

  • Under “Settings”, tap “Payment Methods”

  • Tap “Add bank or card...” and then tap “Card”

  • Add your card information manually or with your phone’s camera

For extra security, we suggest that you do NOT make your True Link card the default payment method. When sending money to someone in Venmo, you have the option to switch your payment method before you pay. We suggest selecting your True Link card (which will say “Sunrise Banks”) at this point so you don’t accidentally use it when paying for personal expenses!

As a reminder, you must submit ALL itemized receipts for each reimbursement made through Venmo, so be sure to have all receipts in-hand before doing so. Please reach out to fundraising@indivisible.org with any additional questions or for assistance with linking your debit card to Venmo.


When will we receive our matching contributions?

Matching funds will be transferred the first full week of the month following the matching period. The amount you receive will equal the total funds that you fundraised over the previous month (i.e., we won’t take the 10% fee out of the matching gift). So if you raised $100 in April, you’ll get your standard $90 and then receive $100 in matching funds in early May.

Distributed Fundraising Webinar

Since recording this webinar, we have made the following changes to the Distributed Fundraising program:

  • The monthly report due date has changed to the 15th of each month. You only need to submit a report if you’ve spent funds the previous month. Treasurers that need to submit a report will receive a reminder email with instructions on the 5th of the month.
  • Starting June 1, we’ll lower the portion of funds that we take from 15% to 10%. We’re going to be running the program at a loss to us, but want to make it as useful and accessible to as many groups as possible. 

Are there any restrictions to the language we use on our ActBlue page or in solicitation emails/social media posts?

Receipt of funds raised through your group's ActBlue community page is contingent on signed agreement to and adherence to the policies outlined in the Grant Agreement that Indivisible shared with you.

A federal court decision in August 2018 has expanded the scope of donor disclosure for 501(c)(4) organizations spending money on federal elections. Now, a 501(c)(4) is required to disclose any donors who give more than $200 in a calendar year to influence federal elections, regardless of whether their contribution is earmarked for a specific federal candidate. What this means for you: we recommend that your group not tie your distributed fundraising asks to federal elections. The safest fundraising ask is one that doesn’t mention elections at all, but if you are going to mention electoral activity, we highly recommend that you avoid using language that ties the the ask to any federal election or federal elections in general. If you would like more information about the ruling and implications, please feel free to reach out to fundraising@indivisible.org.

Do I have to save my receipts?

Yes! Please save all of your receipts in a file with a note about what the expenses were for. Indivisible is required to conduct random audits of group expenses to make sure that folks are complying with the rules above, and we may ask you to send us your receipts when doing so. Like most organizations, Indivisible also conducts an annual audit, and our auditors may ask to see your receipts for various purchases.

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What happens if I don’t submit my monthly report?

It’s important for audit purposes that you submit your monthly report on time every month. Your report is due on the 10th day of the following month. As noted in the cardholder agreement, failure to submit accurate and complete monthly reports may result in your card being canceled.

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When will I get the funds on my card? How can I check my balance?

We will transfer funds from ActBlue to your True Link card every two weeks. However, the first transfer may take longer because you will have to receive your card in the mail and set up your account before True Link can add the funds to it.

You can check the balance on your card using any of the following ways 24 hours a day, 7 days a week:

Phone call: You can check your balance anytime using True Link’s phone system. Simply call 1-800-299-7646. You can also hear recent transactions or request to speak to a representative.

Online: Visit www.truelinkcard.com and click the "Login" button in the top right corner. Then click the link that says "Cardholder log in." Provide the last 4 digits of your Social Security number, your date of birth, and the last 4 digits of your True Link Card number. You will then be able to see your balance, monthly statements, and recent transactions.

Text message: As long as True Link has your mobile number on file, it is very easy to check your balance from your phone. (Standard text message rates may apply). Send the word "balance" to 1-800-299-7646. If you receive an error message, please call their Customer Support team at 1-800-299-7646 to make sure your number is on file.

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How do we access the money we raise?

Each group will receive a debit card that you’ll be able to use to access the funds you raise through your ActBlue page. We’ll send you the card after you start raising funds through ActBlue. We will receive funds you raise through ActBlue every two weeks, and you will see it live in your debit card soon after.

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I’m having trouble using my True Link card. What do I do?

For any problems with the TrueLink platform or card, you can contact their customer service at 1-800-299-7646 or send an email to support@truelinkfinancial.com. The support team is fully staffed Monday - Friday 7AM - 5PM PT. True Link also has a smaller staff on the weekends that returns voicemails and emails during business hours. If at any time you try to reach True Link and are not able to, you can leave a voicemail or send an email, and True Link will return your message in a timely manner.

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What is True Link?

True Link is a third-party vendor that provides debit cards. When you sign up for a card, we’ll be creating your account with True Link, and they will send you a card in the mail. Indivisible will be transferring 81% of the money you raise in ActBlue to your True Link card as a grant to your group so that you can buy supplies and other materials to support your group’s activities.

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My group has endorsed a candidate for office. Does that change how we interact with someone in office for that position, who is also a candidate?

Anytime you work with a person who is also a candidate, you should be clear up front that you’re interacting only about issues, and not about the person’s campaign for office. Once your group has endorsed a candidate for office, this separation becomes even more important. Sometimes it becomes impossible to avoid candidate interactions after an endorsement, but you should always make clear that those interactions are strictly limited to issue advocacy and that you do not want to discuss any campaign for office. It’s usually a good idea to not only make this clear in person, but also to make it clear in any written correspondence about the issue advocacy. Also, please note: if you spend money on any issue advocacy with regard to a clearly identified candidate, federal or state law may put requirements on such communications and you should probably check with a lawyer before doing so.

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What about spending money to influence state or local decision makers outside of elections?

While not prohibited, this spending may be subject to reporting and registration requirements depending on your state or locality if you spend the money to ask a decisionmaker to take action or refrain from taking action on specific legislation or if you ask others to do the same. It’s a good idea to check state and local lobbying rules before taking such action because it is your responsibility to make sure reporting is done properly for such expenditures.

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Can we use the money we raise on influencing state and local elections?

No, the only electoral activity that you can use funds for is activity related to a federal election—House of Representatives, Senate and Presidential races. Indivisible cannot provide support for legally-mandated reporting associated with these races. However, the funds can be used for state and local lobbying activity, with the understanding that you are responsible for understanding and following relevant local laws.

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