Yes! Please save all of your receipts in a file with a note about what the expenses were for. Indivisible is required to conduct random audits of group expenses to make sure that folks are complying with the rules above, and we may ask you to send us your receipts when doing so. Like most organizations, Indivisible also conducts an annual audit, and our auditors may ask to see your receipts for various purchases. Read More
Yes. Please submit the monthly reporting form with a blank reporting spreadsheet—that way we know you've checked the system and found no surprise charges. Read More
It’s important for audit purposes that you submit your monthly report on time every month. Your report is due on the 10th day of the following month. As noted in the cardholder agreement, failure to submit accurate and complete monthly reports may result in your card being canceled. Read More
Each month, you need to log into the True Link website (www.truelinkcard.com) and download a copy of your transactions for that month. After adding notes on the purpose for each expense, you’ll submit it to this form here by the 10th of the following month. A full step by step guide to the monthly report is available here. Read More
We will transfer funds from ActBlue to your True Link card every two weeks. However, the first transfer may take longer because you will have to receive your card in the mail and set up your account before True Link can add the funds to it.
You can check the balance on your card using any of the following ways 24 hours a day, 7 days a week:
Phone call: You can check your balance anytime using True Link’s phone system. Simply call 1-800-299-7646. You can also hear recent transactions or request to speak to a representative.
Online: Visit www.truelinkcard.com and click the "Login" button in the top right corner. Then click the link that says "Cardholder log in." Provide the last 4 digits of your Social Security number, your date of birth, and the last 4 digits of your True Link Card number. You will then be able to see your balance, monthly statements, and recent transactions.
Text message: As long as True Link has your mobile number on file, it is very easy to check your balance from your phone. (Standard text message rates may apply). Send the word "balance" to 1-800-299-7646. If you receive an error message, please call their Customer Support team at 1-800-299-7646 to make sure your number is on file. Read More
Each group will receive a debit card that you’ll be able to use to access the funds you raise through your ActBlue page. We’ll send you the card after you start raising funds through ActBlue. We will receive funds you raise through ActBlue every two weeks, and you will see it live in your debit card soon after. Read More
For any problems with the TrueLink platform or card, you can contact their customer service at 1-800-299-7646 or send an email to firstname.lastname@example.org. The support team is fully staffed Monday - Friday 7AM - 5PM PT. True Link also has a smaller staff on the weekends that returns voicemails and emails during business hours. If at any time you try to reach True Link and are not able to, you can leave a voicemail or send an email, and True Link will return your message in a timely manner. Read More
True Link is a third-party vendor that provides debit cards. When you sign up for a card, we’ll be creating your account with True Link, and they will send you a card in the mail. Indivisible will be transferring 81% of the money you raise in ActBlue to your True Link card as a grant to your group so that you can buy supplies and other materials to support your group’s activities. Read More
All spending for political activity requires pre-approval. Just fill out this form here and you’ll receive a reply promptly after your request has been reviewed. Read More
Anytime you work with a person who is also a candidate, you should be clear up front that you’re interacting only about issues, and not about the person’s campaign for office. Once your group has endorsed a candidate for office, this separation becomes even more important. Sometimes it becomes impossible to avoid candidate interactions after an endorsement, but you should always make clear that those interactions are strictly limited to issue advocacy and that you do not want to discuss any campaign for office. It’s usually a good idea to not only make this clear in person, but also to make it clear in any written correspondence about the issue advocacy. Also, please note: if you spend money on any issue advocacy with regard to a clearly identified candidate, federal or state law may put requirements on such communications and you should probably check with a lawyer before doing so. Read More
Stay tuned! We are hoping to share a lot of tools around how groups can engage in elections, and this is a question we get a lot so we’re thinking about it. But, donations to federal and many state and local candidates can’t come through 501(c)(4) organizations like ours, so they would require a different fundraising structure. Read More
While not prohibited, this spending may be subject to reporting and registration requirements depending on your state or locality if you spend the money to ask a decisionmaker to take action or refrain from taking action on specific legislation or if you ask others to do the same. It’s a good idea to check state and local lobbying rules before taking such action because it is your responsibility to make sure reporting is done properly for such expenditures. Read More
No, the only electoral activity that you can use funds for is activity related to a federal election—House of Representatives, Senate and Presidential races. Indivisible cannot provide support for legally-mandated reporting associated with these races. However, the funds can be used for state and local lobbying activity, with the understanding that you are responsible for understanding and following relevant local laws. Read More
Groups cannot use the funds raised through the distributed fundraising program to hire staff or independent contractors. You can, however, hire vendors such as caterers for events. Read More